Carpet Color Loss

Carpet Color Loss – Fading and Yellowing

Terms such as yellowing are often unclear. “Yellowing” may not mean yellow in color. Yellow complaints often range in color from gray to yellow to green. The frequency of these complaints is greater on lighter and pastel colors. Commonly carpet color loss problems are seen on white, light gray and light blue residential style carpets. White carpet is not common on commercial installations; therefore, on commercial installation we see the most problems with grays and blues. [Read more…]

Proper Carpet Installation

By Terry Weinheimer 3 Comments

Importance of Proper Carpet Installation

Proper carpet installation or should I say the absence of proper carpet installation? This has been a problem in the carpet industry for many years. Today, some carpet installers are paid little than carpet installers were paid when I ran a floor covering workroom more than 30 years ago. To keep the price of installation down, many retailers and big box stores have used less expensive and less qualified carpet installers. They think that this is the only way to compete in the retail floor covering business, but they are wrong!!! [Read more…]

Carpet Sprouting, Sprouts, Tuft Loss and Holes

By Terry Weinheimer 10 Comments

Carpet Holes Sprouting and Yarn Pulling Out

My carpet is going to go bare! A complaint so often heard from consumers when they see loose tufts, snags and carpet sprouting on their wall to wall carpet. Seeing the yarn coming out of their carpet says to them that the carpet is failing and there must be a manufacturing problem. Most carpet sprouting issues, high tufts or even holes in carpet are not manufacturing problems even though they are a carpet issue that needs to be addressed. At the same time, some tuft loss on a cut pile carpet is considered normal and is not a reason for alarm. When in question, expert certified carpet inspectors like Terry and Kevin Weinheimer of the Weinheimer Group can determine cause and if a simple correction is called for or a carpet needs to be replaced. [Read more…]

Carpet Claim Objectives and Expectations

By Terry Weinheimer Leave a Comment

With Carpet Claims Not Everyone Has the Same Objective or Expectation

Kevin and Terry Weinheimer are often asked the question What are the objectives and expectations of the parties involved in a wall to wall carpet claim? It has been the experience of the Weinheimer Group and other carpet inspectors that everyone involved in a carpet claim from the consumer, carpet dealer and carpet installer to the carpet distributor and carpet manufacturer will most often have different objectives or expectations. [Read more…]

Who Uses Carpet Inspectors?

By Terry Weinheimer 2 Comments

You Too Can Hire Carpet Inspectors

As carpet inspectors that are certified, qualified, industry recognized experts, Terry Weinheimer and Kevin Weinheimer are often asked, Who Uses Carpet Inspectors? The simple answer is, Anyone that needs one including you! [Read more…]

Carpet Inspector Integrity

By Terry Weinheimer Leave a Comment

Inspector Integrity a Major Decision

Carpet Inspector integrity should be on of your major decisions in selecting a carpet inspector. When an individual or consumer commissions a carpet inspector they are usually looking to hire a neutral party. In doing so, inspector integrity needs to be considered. Inspectors such as Kevin Weinheimer or Terry Weinheimer are known to have inspector integrity that base decisions on the facts and not upon who is paying for the carpet inspection

Most Qualified, Certified wall to wall carpet inspector’s do have inspector integrity. When searching for an inspector with integrity, one place to start would be The Weinheimer Group Floorcovering Inspectors. While organizations such as NICFI do not have control over their members they do tend to weed out the bad apples when they are found.

Importance of Carpet Inspector Integrity

Inspector integrity is important for if the inspector does not have the personal strength to rule against the person that is paying their fee – or are of the opinion that they must go after the person with the deepest pockets – they will quickly lose the trust of consumers and those within the carpet industry.

A qualified carpet inspector with inspector integrity will treat every inspection as if it may wind up in court. Have you ever noticed that it is easier to remember the truth than a lie? An honest inspector that backs up the claim with facts will better be able to support the inspection report for he has told the truth and not filled it with misleading information to please the commissioning party.

At times a Certified Carpet Inspector will find it necessary to provide in court witness against a regular manufacturer or dealer client. An inspector will occasionally receive phone calls from dealers, installers, consumers and others that they have gone against and they have become very angry with the decision that was made. If the inspector reported honest facts that they can support, they will find that later on many of these same people will be calling the inspector to handle a different claim for them.

An honest inspector will recognize that while a carpet manufacturer, fiber producer, insurance company, contractor, consumer or floor covering dealer may be paying for their services it is the inspectors responsibility to remain neutral. As inspectors we may recognize the feelings of others but must not take sides because we feel sorry for them or because another has the deepest pockets.

Unfortunately in the inspection business just like any other business there are a few bad apples that will take the side of the party that is paying for the service. If an inspector that will shade the truth is the person you are looking for do not use the service of the Weinheimer Group. If you are looking for honesty, knowledge and a company that offers inspector integrity, the Weinheimer Group is the type of company you will want to use.

Terry Weinheimer and Kevin Weinheimer of The Weinheimer Group, Inc are Certified, Qualified, Expert Carpet Inspectors and Floor Inspectors. Terry and Kevin may be contacted by using this Inspection Request Form or at 800-621-3427